If you have any comments or concerns about our products or dl32, please send mail to support@dl32.com. Your feedback is important to us in order to get an idea of how to make our products much better for you. Many features and significant portions of our products interface have been heavily influenced by comments from users. So if you have a good idea for a new feature, or a better way of doing something, please drop us a note. We are glad to answer to any concerns, comments or questions that you may ask and provide support.

All support is carried out via e-mail only. We do not have a telephone technical support service at present.

Before you write to us, please make sure that your problem can't be solved in the FAQ.

We will reply you within 1-2 business days.

For product support, please submit a ticket online to our customer service center.

For customer service, please send emails to support@dl32.com

For business cooperation, please send emails to cooperation@dl32.com

If you have some question about our PAD files, you can send email to sales@dl32.com